Keep track of the details that need follow-up
A client promises to send a document. Someone asks a question in a shared inbox. A staff member commits to calling back. Those small commitments are easy to lose when they sit in different conversations.
With access to the appropriate emails, call records, and matter information, your AI Paralegal can identify these unfinished tasks, connect them to the right matter, and bring them to the team's attention. Your staff confirms the next action and closes the item when it's done.
- Client said they'd send the signed authorizationEmail Matter linked
- Question in the shared inbox is still unansweredShared inbox Matter linked
- Staff member committed to a callbackCall record Matter linked
- Requested bank statements receivedClosed by staff