New — AI Employee Program

Hire an AI Employee. At 30–50% the Cost.

Automate full roles — not just tasks — using AI trained on how your best employees actually work. Our proprietary Employee Decoder watches, learns, and builds the knowledge base. Then we deploy an AI employee at a fraction of the cost of a human hire.

Schedule a Strategy Call Meet the Roster

Healthcare, construction, professional services, and mid-market enterprises across South Florida and nationwide.

The AI Employee Roster

Meet the team

Each AI employee is a specific role, configured to the way your business works. Open a profile to see exactly what it does, how it fits beside your people, and where the boundaries sit.

Full profile
Law firms

The AI Paralegal

A dedicated AI employee configured to your firm's practice areas, templates, and standards. It tracks follow-ups, drafts from matter context, answers questions about active matters, and keeps dates and daily priorities visible, with attorneys directing and reviewing the work.

  • Catches promised callbacks, missing documents, and unanswered questions
  • Drafts correspondence, client updates, and checklists from firm templates
  • Answers "what did we promise this client?" and points back to the source
  • Morning briefing and end-of-day summary for the team
Works with attorneys, paralegals, and intake staff
Meet the AI Paralegal
Profile coming soon
Service teams

Customer Support Triage

First-line ticket review, categorization, and resolution of repeatable issues. Escalates only the genuinely novel cases to human agents.

Profile coming soon
Sales

Inside Sales SDR

Outbound research, personalized outreach, follow-up sequencing, and meeting scheduling, at the cadence and tone of your top SDR.

Profile coming soon
Finance

Accounts Payable Clerk

Invoice intake, three-way match, exception flagging, and vendor communication, so AP can absorb more volume without adding headcount.

Profile coming soon
Construction

Construction Project Coordinator

RFI tracking, submittal logging, and daily report aggregation across Procore. Frees human PMs for client work and field decisions.

Profile coming soon
Healthcare

Healthcare Patient Intake

Pre-visit document collection, insurance verification, and scheduling, in a HIPAA-compliant, BAA-backed deployment.

Your role here

Most AI employee deployments are unique to the business. Bring us the role you wish you had a person for, and we'll tell you whether it's a fit.

Discuss your role
Quick Answers

AI Employee Program — At a Glance

A direct, structured answer to the most common questions about ai employee program.

Tap any section to expand.

What is ai employee program?

The BASG AI Employee Program automates entire mid-market roles — not just isolated tasks — using AI trained on how your best employees actually work. Our proprietary Employee Decoder captures tribal knowledge silently in the background, builds a structured knowledge base, and powers an AI employee that runs the role at 30–50% the cost of a human hire.

Who it is for
  • Mid-market businesses (25–500 employees) with repeatable, knowledge-heavy roles
  • Companies whose top performers hold years of tribal knowledge that is not documented
  • Operations leaders worried about brain drain from upcoming retirements or turnover
  • Functions where hiring is slow, expensive, or impossible at the desired quality
  • Any role where 60–80% of the work follows repeatable patterns

How it works
  1. Discovery: BASG defines the target role, success criteria, and scope with your leadership.
  2. Employee Decoder install: our consent-based desktop software is deployed to participating employees.
  3. Silent observation (2–6 weeks): the Decoder captures the actual workflow as employees work normally.
  4. Knowledge base assembly: BASG synthesizes the observation data into SOPs, decision trees, and exception handlers.
  5. AI employee deployment: we build, test, and deploy the AI employee in supervised mode, then expand autonomy.
  6. Continuous learning: the AI employee improves from feedback and ongoing observation; humans handle escalations.

What is included
  • Proprietary Employee Decoder software (consent-based, opt-in)
  • Auto-generated SOPs, decision trees, and process maps
  • Custom AI employee deployment trained on your knowledge base
  • Tool integrations (M365, CRM, ERP, ticketing, EHR, Procore, etc.)
  • Audit logging and human-in-the-loop oversight
  • Knowledge base ownership — yours forever, even if you change vendors
  • Monthly quality review and continuous learning
  • Compliance tooling for HIPAA, CMMC, NIST, and FIPA where required

Pricing model

AI Employees are priced at 30–50% the loaded cost (salary + benefits + tooling + management overhead) of an equivalent human role, billed monthly. The Employee Decoder discovery and knowledge base build is a fixed-bid implementation engagement. Pricing is shaped by role complexity, integration scope, and compliance requirements. Contact BASG for an indicative quote.

Compliance & security

The AI Employee Program runs on tenant-isolated infrastructure (Azure OpenAI, AWS Bedrock) with no training on customer data, full audit logging, role-based access, and BAA-backed deployments for healthcare. Aligned to NIST AI RMF, HIPAA, CMMC, and FIPA where applicable.

How it compares to alternatives
  • Hire a human full-time — Roles that require ongoing human judgment, relationship-building, or physical presence — and where you can afford the salary, ramp time, and turnover risk.
  • Off-the-shelf AI agent platforms — Companies willing to fit their workflows into a vendor's template — not for businesses with specific tribal knowledge or compliance requirements.
  • Outsourcing / BPO — Pure low-skill, low-volume tasks. Loses your data, loses your knowledge, and rarely captures institutional context.
  • BASG AI Employee Program — Mid-market businesses that want full role automation, knowledge ownership, and 30–50% cost savings — built on the actual workflow of their best people.

Common questions
Will the AI employee replace my best workers?
No. The AI employee captures and replicates the repeatable 60–80% of a role, freeing your top performers for judgment, strategy, and edge cases. Most engagements expand human capacity rather than reduce it.
Is the Employee Decoder spyware?
No. The Decoder is consent-based — employees opt in, can pause capture at any time, and know exactly what is being recorded. Sensitive data is filtered. The output is owned by your business, not BASG.
How long until an AI employee is in production?
Typical timeline is 8–14 weeks: 2–6 weeks of observation, 2–4 weeks of knowledge base assembly and AI build, then 4 weeks of supervised deployment before autonomy expands.

How to get started

Book a strategy call. We'll identify which roles in your business are best suited for AI automation, scope the Employee Decoder deployment, and provide indicative pricing for both implementation and ongoing AI employee operation.

The Workforce Math is Broken

Mid-market businesses are paying premium salaries for repetitive cognitive work — while their best people burn out, leave, and take their hard-won expertise with them.

Brain drain when employees leave

Your top performer's two-week notice is a six-figure event. Years of tacit, undocumented expertise walk out the door — and your replacement starts from zero.

Hiring is slow, expensive, and risky

A mid-market hire takes 30–60 days to fill, $4–$8K to recruit, 90+ days to ramp, and a 20–30% chance of failure in the first year. The math is brutal at scale.

SOPs never match reality

The documented process and the actual process are different. The real workflow lives in someone's head, in chat threads, in muscle memory. Auditors, new hires, and managers don't see any of it.

Specialized roles are out of reach

Mid-market businesses can't justify a full-time hire for every specialized function. So the work doesn't get done — or one employee carries five roles until they burn out.

Repetitive cognitive work is everywhere

Your team spends 30–50% of their week on repeatable tasks: data entry, status updates, document review, customer triage, scheduling, reporting. None of it requires human judgment.

Burnout from work nobody wants to do

When the most capable people are stuck on the most repetitive tasks, they leave — and you're back to problem #1.

The BASG Insight

Every employee carries a knowledge base in their head.

The way your top performer actually does the job — the shortcuts, the exceptions, the unwritten rules, the muscle memory — is the most valuable asset in your business. And the most fragile.

When that employee retires, quits, or gets poached, that knowledge base disappears. Documentation, training videos, and tribal storytelling have all been tried — and all fail. The work moves too fast and the real process is too detailed to write down by hand.

The AI Employee Program solves this twice. First, it captures the knowledge before it's lost. Then, it puts that knowledge to work — in an AI employee that scales, never quits, and runs the role at a fraction of the cost.

Two Paths to an AI Employee

Whether the role exists today or you're designing it from scratch, the program meets you where you are.

Capture, then automate.

Path A — You already have the role

  • Employee Decoder observes your existing top performer for 2–6 weeks.
  • Tribal knowledge becomes a structured, searchable knowledge base.
  • AI employee is trained to replicate the role at 30–50% the cost.
  • Your human employee is freed to focus on judgment-heavy, strategic work.
  • Brain drain insurance — the knowledge base survives any future turnover.
Design from scratch, deploy fast.

Path B — The role doesn't exist yet

  • BASG works with your leadership to scope the role and success criteria.
  • We design the workflow, tool integrations, and decision boundaries.
  • AI employee is built on best-practice templates from similar roles across our client base.
  • Deployed in supervised mode first, expanded as quality is proven.
  • Cost a fraction of hiring, training, and managing a new full-time role.

What's Inside the AI Employee Program

Six capabilities that turn human expertise into a durable, scalable workforce asset.

Employee Decoder

Our proprietary, consent-based desktop software runs quietly in the background while your team works. It learns the actual workflow — every click, decision, and exception — and turns it into a structured knowledge base.

Auto-Generated SOPs

After a few weeks of observation, the Decoder produces SOP documents, decision trees, and process maps that match how the work actually happens — not how someone wishes it did.

Trained AI Employees

We deploy an AI employee built on the captured knowledge base. It handles the role end-to-end, escalates edge cases to humans, and learns continuously from feedback.

Faster human onboarding too

The same knowledge base accelerates training for human new hires — cutting ramp time from 90 days to 30. The output of the Decoder is yours forever, AI deployment or not.

30–50% cost vs a human hire

AI employees are priced at 30–50% the loaded cost (salary + benefits + tooling + management overhead) of an equivalent human role. Predictable monthly billing, scaled by usage.

Built on a secure, audited foundation

BASG's AI Employee Program runs on tenant-isolated infrastructure with full audit logging, role-based access, and compliance tooling for HIPAA, CMMC, and NIST environments.

Proprietary Technology

Meet the Employee Decoder

BASG's proprietary capture engine. It runs quietly on a participating employee's workstation, observing the work as it actually happens, and translating it into a structured knowledge base. No extra documentation. No special tasks. No interruption.

Quiet

Runs in the background while employees work normally. No prompts, no interruptions, no extra steps.

Consent-based

Employees opt in, can pause capture at any time, and know exactly what is being recorded. Sensitive data is filtered.

Structured output

Click streams, decisions, and exceptions become SOPs, decision trees, and process maps — not raw recordings.

The Six-Step Process

From discovery to autonomous AI employee in 8–14 weeks.

1

Discovery & role mapping

We meet with your leadership and target employees to define the role, success criteria, and which workflows are in scope. Employees opt in to participation.

2

Employee Decoder install

Our software is installed on the participating employees' workstations. It runs in the background. Employees keep working as they normally do — no extra documentation, no special tasks.

3

Silent observation period (2–6 weeks)

The Decoder captures keystrokes, screen interactions, decisions, exceptions, and tool usage in a structured form. Sensitive data is filtered. Employees can pause capture at any time.

4

Knowledge base assembly

BASG engineers and AI synthesize the observation data into a knowledge base: SOPs, decision trees, exception handlers, tool inventories, and edge cases. You review and refine it.

5

AI employee deployment

We build, test, and deploy the AI employee against the knowledge base. It runs against real workflows in supervised mode first, then expanded autonomy as quality is proven.

6

Continuous learning & oversight

The AI employee learns from feedback, edge cases, and ongoing observation. Your team supervises, escalates exceptions, and reviews quality monthly. The knowledge base stays current.

The Numbers Mid-Market Leaders Care About

A realistic comparison for an average $75K/year mid-market role.

Human hire

~$110K all-in / year

  • • $75K base salary
  • • ~$22K benefits, payroll tax, 401(k)
  • • ~$5K tooling, software, hardware
  • • ~$8K management & overhead
  • • 30–60 days to fill, 90+ days to ramp
  • • 20–30% turnover risk per year
BASG AI Employee
AI employee — equivalent role

~$33K–$55K / year

  • • 30–50% the loaded cost of a human
  • • Predictable monthly billing
  • • Deployed in 8–14 weeks, ramps continuously
  • • Zero turnover, zero benefits, zero PTO
  • • Knowledge base owned by you, forever
  • • Scales 24/7 without overtime

These are illustrative ranges. Actual savings depend on role complexity, hours-per-week equivalent, integration scope, and compliance requirements. Contact BASG for a written cost model specific to your environment.

The BASG Vision

The next generation of mid-market companies will be human-led, AI-staffed.

Every business has roles where the work is repeatable, the outcomes are measurable, and the bottleneck is headcount. The companies that figure out how to capture institutional knowledge and put it to work — without losing the human relationships at the core — will operate at 2–3x the leverage of their competitors.

BASG built the AI Employee Program because we believe the best AI deployments amplify your best people, preserve their hard-won knowledge, and free them for the work only humans can do.

Start the Conversation

AI Employee Program — Common Questions

Honest answers to the questions every leader asks before signing off on AI workforce automation.

Ready to see what an AI employee could do for your business?

Book a strategy call. We'll identify the highest-ROI role to automate first, scope the Employee Decoder deployment, and provide indicative pricing within two weeks.

Schedule a Strategy Call 888-421-5550

Prefer to talk? We answer during business hours and return calls the same day.